They’re Driving Me Crazy!!!: How to Deal with Difficult People in the Workplace and in Life

Location: Silver Bay on Lake George

Difficult people (who shall remain nameless) are everywhere! They affect our productivity at work and our happiness at home. Here’s your chance to learn conflict resolution skills to overcome others’ difficult behaviors. Johnny’s dynamic and information-rich presentation coupled with a variety of interactive exercises will put the spotlight on how to: deal with the 6 most common difficult behaviors; resolve internal conflicts; stop back-stabbers and put a gag on gossip. You will also come away with: 6 steps to overcoming negativity and resistance to your ideas; a 4-step approach to reducing anger when facing volatile situations; and insights on improving communication and cooperation among boomers, Gen X, and Gen Y. You will leave energized and equipped with tools you can use immediately as an antidote to the Whine Flu and other difficult behaviors.

Instructor: Johnny Campbell (a.k.a. “The Transition Man”) holds the honor of being an Accredited Speaker, a designation given by Toastmasters International for excellence in public speaking (only 58 professional speakers in the world have this). He is the youngest person in the world to ever achieve this mark of respect and the only American in the past three years to earn it. Johnny also received the DTM (Distinguished Toastmaster) Award, was inducted into the Speaker Hall of Fame, and also accepted the Entrepreneurial Excellence Award for outstanding service in business. In addition to his widespread speaking, Johnny is the author of five books— including his recently-released Becoming the Agent of Change: Strategies for Getting People to Embrace Change Without Losing Your Mind or Bank Account.

Course Fee: $140   Members: $125   Lunch, Coffee Break, and Materials: $31