The Knowledge Network
1510 Central Avenue
Albany, NY 12205
Phone (518)452-2675
Fax: (518)452-2872
Office Hours:
Mon-Fri 9:00am-6:00pm
learn@knowledgenetwork.org

Microsoft Outlook 2003 - Level 2

Location: Colonie

• Tracking Work Activities Using the Journal
  • Record a Journal Entry Automatically
  • Manually Record a Journal Entry
  • Modify a Journal Entry
     
• Setting Calendar Options
  • Set Work Days and Times
  • Display Other Time Zones
  • Set Free/Busy Options
     
• Setting Message Options
  • Modify Message Settings
  • Modify Delivery Options
  • Modify Message Formats
  • Notify Others that You will be Out of the Office
  • Create and Modify a Distribution List
  • Insert a Hyperlink
     
• Sharing Folder Information
  • Specify Folder Permissions
  • Access Another User's Folder
  • Delegate Access To Folders
     
• Managing Tasks
  • Assign a Task
  • Reply to a Task Request
  • Send a Task Update
  • Track Assigned Tasks
     
• Customizing Outlook
  • Customize the Toolbar
  • Create a New Toolbar
  • Customize the Menu
  • Create a Folder Home Page
     
• Locating Outlook Items
  • Sort Messages Using Multiple Criteria
  • Find Messages
  • Find Messages Using Multiple Criteria
  • Filter Messages
  • Organize Messages
  • Manage Junk Email