The Knowledge Network
1510 Central Avenue
Albany, NY 12205
Phone (518)452-2675
Fax: (518)452-2872
Office Hours:
Mon-Fri 9:00am-6:00pm
learn@knowledgenetwork.org

Microsoft Outlook - Level 1

Location: Colonie

Course Outline:

• Getting Started with Microsoft Outlook
  • Overview of Outlook
  • Overview of Outlook Today
     
• Using Mail
  • Creating and Sending Messages
  • Acting on Messages
  • Working with Address Books
  • Recalling and Printing
     
• Handling Messages 
  • Message Handling Options
  • Inserting Text into a Message
  • Creating Signatures
     
• Managing Folders
  • Creating and Using Personal Folders
  • Using the Organize Page
     
• Working with Appointments and Events
  • Scheduling Appointments
  • Assigning Categories
  • Editing Appointments
  • Inserting Events
     
• Scheduling and Managing Meetings
  • Creating and Sending Meeting Requests
  • Working with Meeting Requests
  • Managing Meeting Responses
     
• Managing Tasks and Contacts
  • Managing Tasks
  • Adding and Editing Contacts