The Knowledge Network
1510 Central Avenue
Albany, NY 12205
Phone (518)452-2675
Fax: (518)452-2872
Office Hours:
Mon-Fri 9:00am-6:00pm
learn@knowledgenetwork.org

 

 

Frequently Asked Questions


1. Specifically where do your classes meet?
Classes are held in conference rooms, training centers and private businesses throughout the Capital District. Some are taught at one of our two training centers at 1510 Central Ave (Map). Complete directions will be sent upon registration. Call or e-mail us if you need more details before you register.

2. When can I sign up?
Registrations can be taken right up to the day of class if there is room. Many classes fill quickly however, so sign up early. Call our registration office (518-452-2675) to register with your credit card, mail a check using the registration form on this site, or stop by and see us in person. You can also register via our secure web-site. Sorry but you cannot register and pay at class. See How To Register for full registration information and to register.

3. How do I get to your office?
Our convenient Colonie business office is at 1510 Central Avenue which is in the Wolf Road vicinity (Map). Office hours are Monday - Friday 9:00am-6:00pm. (Please note: Some of the classes are not held at this location)

4. What happens when I call and get your automated message?
Of course we would prefer that you always talk to one of our registration representatives. However if our phone lines are extremely busy, you may get our voice mail. Please leave your name and telephone number so we can call you back right away.

5. Do you offer classes in other cities?
The Knowledge Network only offers classes in the Albany, NY Capital region. However, there are many similar programs throughout the country. Visit our affiliates page for more information.

6. How do I become a Member
Membership is $34 per year ($54 for a Household, $24 for those 65 and older with proof of age). Membership entitles you to lower fees on most classes and a waiver of the $10 cancellation and transfer fee.

If you have questions that are not covered here, you can call us at
(518) 452-2675 during business hours or send us an e-mail.